Why is responsible gaming important?
Online betting and gaming is a popular form of entertainment for millions of people. But like any form of entertainment, it's important to know your limits. Responsible Gaming It means playing within your means, putting enjoyment first, and never betting out of frustration or pressure from losses.
Hi98 is committed to being a trusted platform that never encourages players to bet beyond their limits. Our goal is to ensure a healthy, enjoyable, and safe gaming environment for every user. Responsible Gaming It's not just a policy — it's a core part of hi98's culture.
Every registered player at hi98 has the ability to control their own betting limits, time, and spending. These protection tools are completely free and available instantly.
Setting a Deposit Limit
Set daily, weekly, or monthly deposit limits. Once a limit is applied, it takes effect immediately.
Session time limit
You will receive an automatic notification when you exceed your set play time. Keeping track of your session time has never been easier.
Cooling-Off Period
If you need a short break, you can pause your account for anywhere between 24 hours and 6 weeks.
Self-Exclusion
If you need an extended break, you can fully deactivate your account for anywhere between 6 months and 5 years.
Betting history review
View a full report of your betting patterns, wins and losses, and time spent — anytime.
24/7 support service
The hi98 support team is available around the clock for any issues. Responsible gaming guidance is also provided.
Signs of problem gaming
If you have concerns about yourself or someone close to you, check against the signs below. Responsible Gaming Recognising the signs early is key to staying in control.
If you recognize three or more of these signs in yourself, please reach out to hi98 support or use the self-exclusion feature. Asking for help isn't weakness — it takes courage.
How do I self-exclude?
At hi98 Self-exclusion The process is simple. In just a few steps, you can place yourself on a short-term or long-term break.
Log in to your account
Log in to your hi98 account and go to Profile Settings.
Go to the "Responsible Gaming" section
Go to the Settings menu and click on "Responsible Gaming".
Choose your break duration
Cooling-Off (24 hours to 6 weeks) or Self-Exclusion (6 months to 5 years) — choose what works best for you.
Confirm
Once confirmed, your choice will take effect immediately. It cannot be reversed before the period expires.
Contact support (optional)
If you're having trouble doing it yourself, the hi98 support team is here to help — no questions asked, no judgment.
During self-exclusion, you will not receive any promotional emails, and any attempt to open a new account will be flagged automatically.
| Tools | Duration | Takes effect | Cancellable |
|---|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | Instant | Yes (after 24 hours) |
| Session timer | Per session | Instant | Yes |
| Cooling-Off | 24 hours – 6 weeks | Instant | No |
| Self-exclusion | 6 months – 5 years | Instant | No |
| Betting limits | Daily / Weekly | Instant | Yes (after 7 days) |
Tips for healthy gaming habits
At hi98 Responsible Gaming It's not just about following limits — it's about building a healthy mindset. Keep these tips in mind and betting will always stay enjoyable.
- Play for entertainment: Never treat betting as a source of income. It's entertainment.
- Set a budget in advance: Decide how much you are willing to lose before you start playing.
- Set a time limit: Set a daily time limit for how long you want to play before you start.
- Don't bet on impulse: Don't place bets when you're angry or upset after a loss.
- Don't play under the influence or when exhausted: Play with a clear head — you'll make better decisions.
- Take regular breaks: Take regular breaks instead of playing for long stretches at a time.
- Don't chase your losses: Accept your losses — chasing them will only lead to losing more.
- Let someone you trust know: Let someone you trust know about your betting habits.
Protecting Minors
Hi98 strictly ensures that no one under the age of 18 can access the platform. Age verification is mandatory at registration, and identity is confirmed through our KYC process.
If anyone under 18 lives in your household, use parental control software on your device and keep your account password private. If you have any concerns, contact support right away.
Parents can use filtering software to block betting sites on their children's devices. If a minor's account is detected, it will be closed immediately.
Consider the questions below. If most of your answers are "Yes", it may be time to seek help.
Play Responsibly at hi98 — and Enjoy Every Moment
Join hi98 today and enjoy our full suite of responsible gaming features. Get the best betting experience while staying within safe limits.